This policy explains how BugSquad handles personal information when you visit bugsquad.co or contact us about a project.
Information you choose to send
If you use our project enquiry form or email us, we receive the information you provide. This may include your name, email address, company, project type, and the details in your message.
The website does not create an account for you and does not store enquiry submissions in an application database. Form submissions are delivered to our business email so that we can review and respond to them.
Technical information
Our hosting and email providers may process routine technical information needed to deliver and secure the website. Server logs can include an IP address, browser or device information, requested pages, and timestamps. We use this information for security, troubleshooting, and reliable operation.
We do not use advertising trackers, behavioral profiling, or analytics cookies on this website.
How we use information
We use personal information only when reasonably necessary to:
- respond to an enquiry or take steps you request before a possible engagement;
- communicate about a current or potential project;
- operate, protect, and improve the security of the website; or
- comply with legal obligations and protect legitimate rights.
We do not sell personal information.
Service providers and transfers
BugSquad uses infrastructure providers for web hosting and business email. Those providers process limited information on our behalf to deliver their services. Information may be processed in countries other than your own; where applicable, we use the safeguards required by relevant law.
Retention
We retain enquiry emails only for as long as they are reasonably needed to respond, manage a business relationship, maintain appropriate records, or meet legal obligations. Routine server logs are retained according to our hosting and security configuration.
Your choices and rights
Depending on where you live, you may have rights to ask what personal information we hold about you, correct it, request deletion, restrict or object to some uses, or receive a portable copy. These rights can be subject to legal exceptions.
To make a request, email info@bugsquad.co. We may ask for enough information to verify that the request relates to you.
Children
This organization website is intended for business audiences and is not directed to children. Separate privacy notices apply to the BugSquad applications listed on this site.
Changes and contact
We may update this policy when the website or our practices change. The date above identifies the latest revision.
Questions about this policy can be sent to info@bugsquad.co.